Heard in the moment. Provable by receipt.
Veyatia is built so the most sensitive data barely lands. Audio is interpreted in the moment, sensitive fields are minimized, and when data is destroyed you get cryptographic proof.
- session
- a7f3…c2e9
- status
- destroyed
- algo
- SHA-256
- digest
- 9f2c4e1a8b0d…6d5e3f7a2c1b
Illustrative. Receipt format shown for explanation.
How we treat the sensitive part of a session.
The call is heard. The recording is not kept. Your systems stay yours.
01
The call is not kept as a recording
Live audio is heard in the moment. We do not keep a raw recording. What remains is the transcript and the note your staff review, for as long as your industry requires.
02
Proof when data is destroyed
When session data is destroyed, you get a receipt you can hand to compliance. Not just a promise.
03
We never open your records
We take only what the session needs. We never read or write your health record, student system, or CRM. Your staff copy the note.
04
Your organization stays separate
Each organization's data is kept apart, with a log. Roles keep sites, staff, and records separate across a system or district.
Guardrails we hold ourselves to.
Interpretation in healthcare, education, and support carries real weight. We publish nothing that overstates what the system does, and a human signs off before anything ships.
Human sign-off
Before any customer-visible content or claim ships.
Your interpreters stay yours
We augment the qualified interpreters you already use. We never supply or market a replacement.
Pause AI is a staff control
Interpretation stops until they resume or bring in their own interpreters.
Notes are drafts for staff review
Never auto-filed to a system of record.
Cultural notes are a linguistic aid
Explicitly not a clinical finding.
Only live-voice languages we can deliver
We only name the live-voice languages we can deliver. The catalog is not a promise list.
Outcome research is cited as opportunity
Never claimed as our results.
The phone company is their layer
Phone audio also travels through your provider. If they record or log, that is theirs, not ours. A current list of the companies that help us run the service is available on request at privacy@veyatia.com.
We do not claim every layer is silent
We do not keep raw audio as a product record, and when session data is destroyed you get a receipt. We do not claim that no trace of a live session can ever exist on a machine that ran it.
Send this to your compliance team
We'll walk through how a session is heard, what is kept, and what you get when data is destroyed.