Alo?
Every patient, understood.
Real-time medical interpretation on the phone your clinic already uses. No new tablet. No app for the patient to install.
Built for the language-access mandates you already answer to
Healthcare is the flagship — the same engine serves schools and support teams.
Choosing a tenant's industry pack changes the labels, compliance posture, summary style, and which panels appear. The interpretation underneath is the same.
Healthcare
HIPAA-conscious interpretation for the visit. Clinical SOAP summaries · ~7-year retention policy.
Explore HealthcareEducation
FERPA-conscious family communication. Teacher note summaries · ~5-year retention policy.
Explore EducationCustomer support
Interpreted support without a second vendor queue. Support ticket summaries · 90-day default retention.
Explore Customer supportAlso available: a general pack for any team that picks up the phone — staff summaries, privacy-first, 30-day retention.
It runs on the phone system, not a shared tablet.
Veyatia lives in the telephony layer your clinic already operates — so interpretation reaches every call, in the room or across town.
The call comes in — or goes out
Patients reach a dedicated line and land in a language-aware queue. For outreach, staff dial out over PSTN. No new hardware, no patient app.
Inbound queue · Outbound dialTwo legs, one interpreted conversation
Veyatia bridges the clinician and patient legs, interpreting each turn in real time with medical-tuned recognition so meaning survives the handoff.
Real-time bridge · Medical-tunedYour interpreter steps in when it matters
Sensitive or ambiguous moments hand off to your own interpreters — in-house or your existing vendor — without dropping the call. The conversation continues on the same line.
Human-in-the-loop escalationThe operational depth behind the conversation.
Interpretation is the surface. Underneath is the call-center, documentation, and compliance machinery a health system actually runs on.
Inbound call center
Language-aware queues route callers to the right team with interpretation live from the first ring. Overflow and after-hours handled without a scramble.
- Skills-based routing
- Queue + callback
- After-hours coverage
SOAP grounding
Every interpreted visit produces a structured SOAP summary the clinician can review and paste into the chart — no retyping, no lost context.
- Structured S/O/A/P
- Clipboard-ready
- Clinician-reviewed
Copy-for-EMR: the clinician reviews and pastes the approved note. Veyatia never reads or writes your EHR.
Title VI audit export
Language-access events are captured with a tamper-evident, hash-chained record — the documentation compliance and legal teams actually ask for.
- Hash-chained log
- Per-encounter export
- Retention controls
Multi-tenant operations
Run many clinics or a whole health system from one console: per-site numbers, roles, usage, and reporting, cleanly separated.
- Per-site numbers
- Role-based access
- Usage reporting
Built for the languages other tools treat as an afterthought.
Haitian Creole isn't a checkbox for us — it's an engineering commitment. We invest in the under-served languages that decide whether a patient is actually understood.
Nine languages, live voice
English, Spanish, Brazilian Portuguese, French, Mandarin, Cantonese, Vietnamese, and Arabic — plus Haitian Creole — interpreted as live voice across inbound and outbound calls.
Kreyòl Ayisyen, done properly
Clinician-side interpretation into Haitian Creole is live today. Patient-side Creole speech recognition is in active beta with pilot partners — we ship it when it's genuinely reliable, not before.
“Doktè a vle konnen si w pran medikaman ou chak jou.”
The doctor wants to know if you take your medication every day.
Language barriers are already on the P&L.
What we can prove today — measured through the production decode path and our own pricing.
“I'm not building this because it's a market. I'm building it because I'm the person it was missing for.”
Zero-PHI isn't a promise. It's a receipt.
Interpretation touches the most sensitive part of a conversation. Our architecture is built so there's nothing left to breach — and proof that there isn't.
Ephemeral by architecture
Audio, transcript, and translation live only in volatile memory for the life of the call — never written to disk. Not stored-then-encrypted; never written.
A destruction receipt, not a promise
Every session ends with a SHA-256 destruction attestation in a permanent audit log — non-repudiable proof that the session's data is gone.
Documentation before purge
At hangup, the clinical note and Title VI record are generated from live session state — then, and only then, the session is purged.
For millions of families, the person interpreting a diagnosis is a child.
“Tell me where it hurts.” She understood the doctor. Her ten-year-old didn't know the word for the medication — so he guessed. No family should have to send a child to carry these words.
Our founder lived both sides of this — a teacher pulled from his own classroom to interpret for Haitian families, and a son beside his father in an ER, translating his chest-pain triage himself. Veyatia exists so the next family is understood in seconds: real-time voice AI that interprets in the language they actually speak, with a handoff to the clinic's own interpreters when it matters — not the kid in the waiting room.
Bring interpretation to the line your clinic already uses.
A 20-minute demo on your own numbers. We'll show inbound routing, a bridged interpreted call, and the SOAP note that lands when it ends.
- No new hardware
- No patient app
- Works with your phone system